Welcome to www.juscogen.com (“Site”). The Site is managed by JUSCOGEN AND ALCOP (“we,” “our,” or “us”). By accessing or using this Site, you agree to the terms outlined in this Privacy Policy and our Terms of Use. If you disagree, please discontinue use of the Site.
- Collection and Use of Personal Information
We collect and process Personal Information, including but not limited to your name and contact details, for the following purposes:
User Registration: To facilitate your registration and manage your account.
Communication: To respond to your inquiries, provide customer support, and address any issues.
Surveys and Feedback: To conduct user satisfaction surveys and gather feedback.
Legal Compliance: To meet legal and regulatory obligations.
Fraud Prevention: To detect and prevent fraudulent activities.
Site Maintenance: To troubleshoot and resolve Site-related issues.
Marketing: To conduct direct marketing and promotional activities as described below.
Due diligence: To conduct due diligence.
- Purpose for Processing Personal Information
Your Personal Information is utilized for:
Commercial Relationships: To establish and maintain our professional relationship with you.
Service Enhancement: To improve and deliver our products and services.
Research and Analysis: To understand your needs and eligibility for specific products or services.
Personalization: To offer tailored recommendations and updates on new products.
Regulatory Compliance: To adhere to applicable legal and regulatory requirements.
- Data Retention and Anonymization
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We regularly review and securely delete or anonymize data when it is no longer needed. Anonymized data may be retained indefinitely for analytical purposes.
- Disclosure of Personal Information
We do not sell or trade your Personal Information. However, we may disclose it in the following circumstances:
Service Providers: To third-party service providers and partners (e.g., payment processors, marketing agencies) involved in delivering our services. These entities may operate outside the UAE and are required to adhere to data protection standards.
Legal Obligations: To comply with legal requirements or respond to lawful requests from authorities, such as subpoenas or court orders.
Business Transactions: During business transactions such as mergers, acquisitions, or asset sales, where your information may be transferred as part of our business assets.
- Access, Correction, and Deletion
You have the right to access, correct, or request the deletion of your Personal Information. To exercise these rights, please contact us at info@juscogen.ae. We will address your request in accordance with applicable laws.
- Data Transfers
We implement appropriate safeguards for the transfer of Personal Information, particularly when it involves entities outside the UAE. In the event of a business transfer or reorganization, your information may be transferred as part of our assets, with assurances that it will be protected according to this Privacy Policy.
- Consent
We may seek your consent for processing sensitive Personal Information, such as data on race, ethnicity, political opinions, religious beliefs, union membership, genetic data, biometrics, or
health information. Consent may be obtained through forms, checkboxes, or verbal agreements, and you may withdraw consent at any time by contacting us at info@juscogen.ae
- Security
We employ industry-standard security measures to protect your Personal Information against unauthorized access, use, or disclosure. We may request proof of identity before disclosing sensitive information to ensure security compliance.
- Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience and monitor Site usage. Cookies help us understand user preferences and improve our Site. You can manage cookie settings through your browser, but disabling cookies may affect certain functionalities of the Site.
- External Links
We don’t guarantee website links or the policy of authorized third parties or even our partners and associates. Our Site may contain links to other websites. We are not responsible for the privacy practices or security of these external sites. We’d like to encourage you to review the privacy policies of any third-party websites you visit.
- Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our Site, and continued use of the Site constitutes acceptance of the revised terms. We may apply updated terms to previously collected information, subject to legal constraints.
- Minors & Legal Age
By using this Site, you confirm that you are of legal age to consent to our Privacy Policy. If a minor’s information is submitted without parental consent, we will make reasonable efforts to remove it upon request from a parent or guardian.
- Limitation of Liability
To the fullest extent permitted by law, neither we nor our affiliates are liable for any indirect, consequential, or punitive damages arising from your use of the Site. This includes, but is not limited to, loss of profits, data, or goodwill.
- Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates, specifically in the Emirate of Abu Dhabi. Disputes arising from this Policy will be resolved by the courts of Abu Dhabi.
- Ensuring the Accuracy of Your Personal Information
Maintaining the integrity and accuracy of your ‘Personal Information’ is of paramount importance to us. We are dedicated to implementing reasonable measures to ensure that your data remains precise, comprehensive, and current. If you identify any inaccuracies or outdated details in our records, please inform us at your earliest convenience. Prompt notification will enable us to update our records accordingly and ensure the continued provision of exemplary services to you.
- Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, don’t hesitate to get in touch with us at info@juscogen.ae.